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Post by jakevagrant on Apr 13, 2009 16:00:46 GMT -5
We've had a few isolated reports of people having problems with their A Positive Rage disc playing in computers and/or in their cars. We've tracked this down to a VERY small run of the CDs that were pressed by our manufacturers.
If you have this problem, DO NOT RETURN YOUR DISC TO THE STORE. If you have any problems, please email jake@vagrant.com with your full address for a replacement disc.
WE'VE REPLACED ALL PRODUCT THAT IS IN STORES AS OF LAST WEEK.
We sincerely apologize for any inconvenience this caused. We believe that it's a very limited amount of copies that slipped through our manufacturer's quality assurance checks. We're doing anything and everything we can to make this right. If you have any questions, comments, or concerns please email me directly at jake@vagrant.com.
Thanks!
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fn
Cityscape Skin
Major General
Posts: 34 
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Post by fn on Apr 13, 2009 17:04:22 GMT -5
hey jake, thank you for tackling this stuff.
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Post by sactochris on Apr 13, 2009 18:35:40 GMT -5
You the fuckin man Jake
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Post by goldenfoot on Apr 14, 2009 8:29:46 GMT -5
thanks jake.
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Post by lilhan on Apr 14, 2009 13:03:40 GMT -5
*applause for jake*
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Post by thompsojmd on Apr 14, 2009 13:54:05 GMT -5
I found that while I can't the enhanced CD to play on a Windows machine it works fine on Mac.
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Post by markmcc on Apr 29, 2009 16:23:55 GMT -5
Jake, don't know if you're reading here -- sent you email a couple of days ago, and haven't heard from you...dying to hear this album!
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Post by jakevagrant on May 1, 2009 10:59:33 GMT -5
Hey Mark,
Been travelling. My apologies. Did I get back to you today? If not, email me please. I'll find a way to get the album to you digitally in the mean time if this shitty WiFi holds up.
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Post by mike on May 1, 2009 11:02:38 GMT -5
*cough*jakedidyoulethoodratknowyourshirtsizeandpreferrednumber?*cough*
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Post by jakevagrant on May 1, 2009 11:09:23 GMT -5
Yeah Mike, I just saw that PM. I also ignored nicollet's PM (sorry!) because I didn't notice them up there . But I've gotten back to both of them.
Also, I think I've made it through the standing emails to date -- along with the people who probably aren't registered here and contacted Blue Collar directly. Had a few hiccups with the post office but most everyone is reporting getting their cds in a timely fashion.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on May 4, 2009 0:54:05 GMT -5
My disc plays on my work computer with Windows Media Player but it won't let me click the download link for the bonus songs... is it a problem with the computer or the disck?
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Post by markmcc on May 4, 2009 16:06:57 GMT -5
Jake:
Didn't get an email from you on Friday, so dropped you another line....
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Post by markmcc on May 7, 2009 18:41:11 GMT -5
Jake, sent another PM, as I still haven't heard from you...so sad looking at this APR disc sitting here, uselessly.
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Post by mike on May 8, 2009 1:46:36 GMT -5
mark, he's a busy man. email him at the address in the first post of this thread if you haven't already (and even if you have i'm sure it wouldn't hurt to send a reminder) and be patient. i don't think he checks his PMs on here regularly.
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Post by markmcc on May 8, 2009 18:47:57 GMT -5
Yeah, I've sent Jake three emails, starting on April 27, and haven't heard from him.
Understand he's busy, but can't help but be a little frustrated. Amazon tells me that I have to take it up with Vagrant, so I'm just stuck.
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Post by markmcc on May 8, 2009 19:02:56 GMT -5
And just got an email from Jake. Thanks so much for the response, man.
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sliver
Cityscape Skin
Posts: 2
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Post by sliver on May 13, 2009 20:53:04 GMT -5
Jake - Is Vagrant still sending out replacement discs? E-mailed you on 5/7, wondering what's up. DVD works great/CD doesn't work on my computer. Thanks,
Sliver
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Post by jakevagrant on May 26, 2009 15:47:37 GMT -5
Jake - Is Vagrant still sending out replacement discs? E-mailed you on 5/7, wondering what's up. DVD works great/CD doesn't work on my computer. Thanks, Sliver I realize this is a bit late -- but did you get your disc yet? Let me know. |
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sliver
Cityscape Skin
Posts: 2
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Post by sliver on May 27, 2009 3:55:29 GMT -5
Just got the disc in the mail a couple of days ago - meant to post earlier. This one works perfectly - thanks, Jake!
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Post by mebrown20 on May 31, 2009 10:29:55 GMT -5
Hey Jake, I have sent 2 e-mails, but I have not heard anything and I have not received a replacement disc yet. Can you please help?
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Post by mike on May 31, 2009 10:40:17 GMT -5
dear people waiting for emails from jake,
he's a solid chap and he won't screw you over. he's just busy, and he's mailing out all these replacement cds personally so it's a big job. here at the board we don't really care. it's not that we want the boys to look bad, it's just not really our business, y'know? this isn't jake's secondary email - in fact he's not even on here much at all so i'd have thought if he's not had a chance to check his email he certainly won't be on here. i guess what i'm trying to say is, 'stop bumping this thread already. it's annoying and it won't get anything done faster.'
respectfully,
mike
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