stringer
Has Status
Seein' my duty clear.
Posts: 2,702
|
Post by stringer on Mar 21, 2014 10:33:33 GMT -5
Oh and, according to the site, 'Complete' means: "Complete Your order has been processed and is on it’s way to you."
So yeah
|
|
|
Post by doctoracula on Mar 21, 2014 10:55:33 GMT -5
It amazes me sometimes how poorly these merch brokers are run. Mailing shit is not that hard.
|
|
|
Post by muzzleofbees on Mar 21, 2014 11:06:28 GMT -5
My download code doesn't work. But it just struck me that it might work on monday.
|
|
kouzie
Cityscape Skin
Posts: 18
|
Post by kouzie on Mar 21, 2014 11:11:47 GMT -5
I ordered the deluxe box and emailed Merchnow for an update since I hadn't received a shipping confirmation. The customer service rep told me they only received a partial shipment of all the components of the box, so they haven't been shipped yet. The missing pieces are en route and the boxes will be sent out immediately after. The download code will be sent on 3/25. If all the bonus tracks are offered as part of the download, I hope they are sent out to make up for the delay.
|
|
stringer
Has Status
Seein' my duty clear.
Posts: 2,702
|
Post by stringer on Mar 21, 2014 11:58:19 GMT -5
So just got this reply from TM:
Thanks for your email,
Pre-orders are dispatched on the Friday (today) prior to the release date next week.
Regards
TM Stores
So I assume mine has been dispatched?!
|
|
|
Post by doctoracula on Mar 21, 2014 12:15:37 GMT -5
I wrote as well. Merchnow said they had a lot of orders and all "should be leaving shortly".
|
|
|
Post by joeyslugs on Mar 21, 2014 12:30:42 GMT -5
|
|
|
Post by bobsacamano on Mar 21, 2014 12:51:38 GMT -5
It's disappointing that, even though I pre-ordered the album literally ten minutes after pre-orders were announced, MerchNow has my order status as "received and is currently processing for shipment." I guess since I'm only about 4 hours driving from Albany, they could still send out my order on Monday and have it here for Tuesday, but, given doctoracula's post above, I'm not hopeful.
|
|
|
Post by doctoracula on Mar 21, 2014 13:16:28 GMT -5
I don't understand how, if they know how many records were ordered as the link went live in January, they could be very backed up. Do they not prepare for these shipments?
In the end it's not important for real but goddamn its annoying
|
|
mcstevepants
Hoodrat
Shaky but still tryin' to shake it.
Posts: 400
|
Post by mcstevepants on Mar 21, 2014 13:17:12 GMT -5
This isn't the first time that MerchNow has been disorganized. I've read plenty of peeps complain about pre-orders from them for other bands on other forums.
|
|
stringer
Has Status
Seein' my duty clear.
Posts: 2,702
|
Post by stringer on Mar 21, 2014 13:33:34 GMT -5
I don't understand how, if they know how many records were ordered as the link went live in January, they could be very backed up. Do they not prepare for these shipments? In the end it's not important for real but goddamn its annoying Yeah spot on - in the end it isn't super important, but it is infuriating. However, I had my email around 5.45 this evening saying that it's been shipped!
|
|
Admin
Midnight Hauler
Posts: 2,434
|
Post by Admin on Mar 21, 2014 14:13:29 GMT -5
Just called MerchNow here and at least in the US they look like they may be awaiting a second shipment of the Gold LP's before they send them out. The woman who helped me over the phone was very reassuring. Not an ideal situation, but I understand.
|
|
|
Post by doctoracula on Mar 21, 2014 14:32:37 GMT -5
Did they give any ETA?
|
|
|
Post by muzzleofbees on Mar 21, 2014 14:38:43 GMT -5
I don't mean to rub it in, but I need to share this with someone who actually know how much it means. What a day.
|
|
Admin
Midnight Hauler
Posts: 2,434
|
Post by Admin on Mar 21, 2014 14:59:03 GMT -5
|
|
|
Post by doctoracula on Mar 21, 2014 15:04:59 GMT -5
That's not terrible. Nothing we can really do anyway. Thanks for checking into that!
|
|
|
Post by kickingitwithkevin on Mar 21, 2014 15:07:44 GMT -5
Just got an email. LPs dispatched!!
|
|
stephano
Sniffling Indie Kid
Makin' meals out of marzipan
Posts: 212
|
Post by stephano on Mar 21, 2014 15:22:46 GMT -5
"Ohh she's coming close now. Oh I can feel her!"
The vinyl may be late (but I hope not as late as HiW was on pre - order) so I bought the bonus tracks version on iTunes too so I can have it I the car first thing Monday.
Getting excited now.
|
|
|
Post by doctoracula on Mar 21, 2014 16:50:36 GMT -5
I was just informed there's a package from merchnow at my house waiting for me. That's unexpected.
|
|
|
Post by Matt Jones on Mar 21, 2014 17:32:27 GMT -5
Yeah I came home to mine today.
|
|
|
Post by tvstimmyg on Mar 21, 2014 18:13:28 GMT -5
Rarrrr. Doesn't look like mine has shipped yet. Black vinyl. CD. T and hoodie. This MN winter just keeps getting longer!!!
|
|
parock
Midnight Hauler
Posts: 1,000
|
Post by parock on Mar 21, 2014 20:58:46 GMT -5
Got mine today. Joe you should have yours.
DL card works as well, so I got Saddle Shoes as well.
Where can I get the other Bsides?
|
|
|
Post by doctoracula on Mar 21, 2014 21:45:18 GMT -5
I wasn't even gonna try the DL. Good to know! And I'm glad it comes with saddle shoes.
|
|
TKalltheTime
Sniffling Indie Kid
Blotto / Blacked Out / Cracked Out / Caved In
Posts: 194
|
Post by TKalltheTime on Mar 22, 2014 0:45:27 GMT -5
Did anyone else get the deluxe $100.00 box and did their arrive yet? I don't think mine came today in LA
|
|
stephano
Sniffling Indie Kid
Makin' meals out of marzipan
Posts: 212
|
Post by stephano on Mar 22, 2014 4:00:27 GMT -5
Double gold vinyl and T-Shirt. Just arrived. Great way to start a Saturday. It's a thing of beauty.
|
|